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US Gold Bureau Review

US Gold Bureau Review

Disclaimer: Many or all of the companies listed here may provide compensation to us. This is how we maintain our free service for consumers. Compensation, along with hours of in-depth editorial research, determines where & how companies appear below.

When it comes to investing in precious metals, finding a reputable and trustworthy company is crucial. The US Gold Bureau is an established player in the industry, having been founded in 2003 and headquartered in Austin,

Texas. With almost two decades of experience, they offer investors various options for investing in precious metals, for example, gold, silver, platinum and palladium.

Led by Boots Crossley as the CEO, the US Gold Bureau provides various precious metals products to cater to different investment needs. Whether you're interested in purchasing physical bullion or exploring other investment options, the company aims to meet the demands of investors looking to diversify their portfolios.

It's crucial to note that while the US Gold Bureau has a solid track record, its overall rating is 3.5 out of 5. Investors should conduct thorough research, read customer reviews and consider their investment goals and preferences before deciding.

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About US Gold Bureau

US Gold Bureau Review

The US Gold Bureau has a rich background and a strong presence in the precious metals industry. Established in 2003, the company has earned a solid reputation for its high-quality services and accumulated years of experience. In 2008, the company's ownership changed hands, owned by the same owners who acquired it.

Over the years, the US Gold Bureau has grown in stature and is recognized as a prominent player in the industry. It has become a well-known name, trusted by investors seeking to diversify their portfolios with precious metals.

Notably, the state of Texas selected the US Gold Bureau's parent company, Lone Star Tangible Assets, to establish and operate the Texas Bullion Depository. This selection demonstrates the company's credibility and expertise in secure storage options for precious metals.

The fact that it operates under state oversight provides an additional layer of assurance regarding the safety and security of customers' investments.

While the US Gold Bureau is not accredited by the Better Business Bureau (BBB), it maintains an impressive A+ rating on the BBB website. This rating considers various factors, including the company's longevity, handling customer complaints and responsiveness to addressing those concerns.

One notable advantage of working with the US Gold Bureau is its competitive pricing. The company is known for the best prices in the precious metals industry. This affordability factor makes it an attractive choice for investors looking to enter the precious metals market or expand their holdings.

Products and Services

The US Gold Bureau provides various products and services to meet the varying needs of its customers in the precious metals market. Here are the key offerings provided by the company:



The US Gold Bureau offers an extensive selection of gold coins and bars from popular mints worldwide. Customers can choose from popular coins such as the American Gold Eagle, Canadian Gold Maple Leaf and South African Gold Krugerrand.

Additionally, the company provides gold bars from reputable private mints, including the PAMP Suisse Fortuna gold bar. This variety allows investors to select the specific gold products that align with their investment goals and preferences.



As with gold, the US Gold Bureau offers a comprehensive range of silver coins and bars. Customers can explore options such as the American Silver Eagle, Canadian Silver Maple Leaf and Austrian Silver Philharmonic, which are highly sought-after silver coins in the market.

The company also provides silver bars from respected private mints, including the 10 oz. Silver Bar from the Sunshine Mint. This diverse selection enables investors to easily and flexibly incorporate silver into their portfolios.

IRA Services

IRA Services

Recognizing the importance of precious metals in retirement planning, the US Gold Bureau offers Individual Retirement Account (IRA) services. Investors can establish and manage traditional and Roth IRA accounts through the company, allowing them to include precious metals as part of their retirement portfolio.

The US Gold Bureau facilitates the purchase of gold, silver, platinum and palladium for IRA accounts, allowing individuals to enhance the diversification and stability of their retirement savings.

The US Gold Bureau's Website

US Gold Bureau Review

The US Gold Bureau's website is designed to provide a seamless and user-friendly experience for visitors seeking information and resources on precious metals investments. With its well-organized layout and intuitive navigation, customers can access the information they need to make informed investment decisions. Here are some notable features of the website:

  • Main menu and tabs: The main menu bar prominently displays essential tabs that guide visitors to key sections of the website. These tabs include options for buying precious metals, accessing investment news and finding tips for investing. This ensures visitors can quickly navigate to the specific information they seek.
  • Educational resources: The US Gold Bureau recognizes the importance of education in empowering investors. The website features a section that provides educational content on diversification, a fundamental aspect of any investment strategy. The resources cater to individuals at various stages of their investment journey, offering basic information for beginners and advanced resources for seasoned investors.
  • Current metal prices: The website includes a section that displays up-to-date prices for precious metals. This feature lets customers stay informed about the latest market trends and monitor the prices of specific metals they are interested in. Real-time pricing information enables investors to make timely decisions and stay connected to the ever-changing dynamics of the precious metals market.
  • Informative blog: The US Gold Bureau's blog is a valuable resource for customers seeking in-depth insights into the world of precious metal investments. The blog presents a wide range of topics, including market trends, economic analysis and the factors influencing the value of precious metals. Through well-written articles, visitors can gain a deeper understanding of the industry and stay updated on relevant news and developments.


US Gold Bureau Review

When you order with the US Gold Bureau, your package will typically be shipped using reputable, trusted shipping carriers such as USPS (United States Postal Service) or FedEx. These carriers have established a reliable track record in handling valuable shipments.

All packages are fully insured during transit to ensure the safety of your precious metals order, which means you are protected in the case of any loss, damage or theft during transportation. You can be reimbursed for the value of your order.

For added security, certain orders may require a direct signature upon delivery. This means the carrier will not leave the package unattended at your doorstep or with a neighbor. Instead, you or an authorized recipient must be present to sign for the package, ensuring that it reaches you securely.

It's important to know that package redirects are prohibited once your order has been shipped and left the US Gold Bureau facility. This policy is in place to minimize the risk of lost or stolen packages. By maintaining a strict no-redirect policy, the US Gold Bureau prioritizes the safety and security of its customers' orders.

Buying Precious Metals from US Gold Bureau

US Gold Bureau Review

Purchasing precious metals from the US Gold Bureau is a simple and convenient process that offers customers flexibility and peace of mind. Two primary methods for buying precious metals are online through the US Gold Bureau website or by contacting their customer service team.

To make an online purchase, you can visit the US Gold Bureau website and explore their variety of gold, silver, platinum and palladium products. The website gives detailed information about each product, including images, specifications and current prices.

You can easily add desired items to your cart and continue to the secure checkout process. Various payment options are available during checkout, including bank wire, personal check or credit card. The website employs encryption and other security measures to protect your personal and financial information.

The US Gold Bureau's competent customer service team will assist you if you prefer a more personal approach or have specific inquiries.

By contacting their customer service via phone, you can talk directly with a representative who can take you through the ordering process, answer any product questions and provide additional information or assistance. Their team is known for being friendly, professional and responsive to customer inquiries.

Why Invest in a Gold IRA?

US Gold Bureau Review

Including gold in your, IRA can be a wise decision when planning for retirement and safeguarding your financial future.

Traditional investment options, such as cash, stocks and bonds, can be subject to market volatility and inflation, making them less reliable for long-term wealth preservation. Here are some key reasons why incorporating gold into your IRA can be beneficial.

Preservation of Value

Gold has a long history of keeping its worth over time, making it an excellent hedge against inflation. Unlike paper currencies, which economic factors or government policies can devalue, gold's intrinsic value remains relatively stable.

Adding gold to your IRA helps protect your retirement savings from the erosion of purchasing power caused by inflation.


Diversifying your investment portfolio is crucial for mitigating risk. Including gold in your, IRA provides diversification by introducing an asset class with a low correlation to traditional investments like stocks and bonds.

Gold often moves independently of other assets, which can assist in lowering the overall volatility of your portfolio. This diversification strategy enhances the stability and resilience of your retirement savings.

Safe-Haven Asset

During economic uncertainty, gold is often regarded as a safe-haven asset. Its worth tends to go up when other investments experience downturns or instability. With gold in your IRA, you can benefit from its ability to hedge against geopolitical risks, market fluctuations and other economic crises.

Potential for Growth

While gold is primarily known for its ability to preserve wealth, it also has the potential for long-term growth. Various factors influence gold demand, including supply and demand dynamics, central bank policies and investor sentiment.

As a limited and finite resource, gold has historically shown the potential for capital appreciation over the long term, making it a pleasant investment alternative.

Tax Advantages

By utilizing a self-directed IRA, such as a gold IRA, you can enjoy the tax benefits of a traditional IRA while gaining exposure to physical gold. Contributions to a gold IRA may be tax-deductible, and the account's growth is tax-deferred until retirement.

Additionally, if structured as a Roth IRA, withdrawals can be tax-free, providing potential tax advantages in the future.

IRA Account Types for Precious Metals Investment

Three main types of IRA accounts can hold precious metals: traditional IRA, Roth IRA and SEP IRA. Here's a closer look at each account type:

Traditional IRA

This individual retirement account allows individuals to make pre-tax contributions, which can be tax-deductible. The funds in a traditional IRA grow tax-deferred until you begin making withdrawals during retirement, at which point they are subject to income taxes.

A traditional IRA's maximum annual contribution limit is $6,500 ($7,500 if you're 50 or older). Unless an exception applies, a 10% early withdrawal penalty may be subjected to Withdrawals made before 59 ½.

Roth IRA

Unlike a traditional IRA, contributions to a Roth IRA are made with after-tax dollars, meaning they are not tax-deductible. However, qualified withdrawals from a Roth IRA are tax-free.

This account type offers tax-free growth potential for your investments. The contribution limits for a Roth IRA are the same as a traditional IRA's.

There are income limits that establish whether you can contribute to a Roth IRA or not. Withdrawals from a Roth IRA are generally tax and penalty-free if the account has been open for at least five years and you are over 59 ½.


A Simplified Employee Pension Individual Retirement Account (SEP IRA) is designed for self-employed individuals and small business owners. Contributions to a SEP IRA are tax-deductible, reducing your taxable income for the year.

The upper limit contribution for a SEP IRA is overall higher than that of a traditional or Roth IRA. It is determined by a formula, enabling you to contribute up to 25% of your net earnings or $66,000 (whichever is less) in 2021.

Withdrawals from a SEP IRA are taxed as income and may be subject to a 10% early withdrawal penalty if taken before 59 ½.

Which Precious Metals Are IRA Approved?

US Gold Bureau Review

The Internal Revenue Service (IRS) permits certain precious metals to be held in an IRA to permit investors to diversify their portfolios and protect their retirement savings.

The allowed precious metals in an IRA include gold, silver, platinum and palladium. However, it's important to understand these metals' specific requirements to qualify for IRA investment.

Firstly, the IRS does not allow collectible coins, such as rare or commemorative coins, to be held in an IRA. Only certain coins and bars that meet the purity and authenticity requirements are eligible.

The IRS requires coins or bars to have a minimum purity of 99.5 percent for gold. Examples of eligible gold coins include the American Gold Eagle, Canadian Gold Maple Leaf and South African Gold Krugerrand. Gold bars from reputable mints, such as the PAMP Suisse Fortuna gold bar, also qualify.

Silver coins or bars held in an IRA must have a minimum purity of 99.9 percent. Eligible silver coins include the American Silver Eagle, Canadian Silver Maple Leaf and Austrian Silver Philharmonic. Silver bars from recognized mints, such as the 10 oz. Silver bars from the Sunshine Mint are also permissible.

For platinum and palladium, the IRS has specific purity requirements as well. Platinum coins or bars must have a minimum purity of 99.95 percent, while palladium coins or bars must have a minimum purity of 99.95 percent.

In addition to purity requirements, the precious metals held in an IRA must be in the physical possession of an approved trustee or custodian. This means you cannot personally hold or store the metals yourself.

Instead, working with an IRA custodian who will store the metals on your behalf in an approved depository would be best.

There are also weight requirements for the precious metals held in an IRA. For example, gold coins must weigh at least one-tenth of an ounce, while silver coins must weigh at least one ounce. Platinum and palladium coins or bars also have specific weight requirements determined by the IRS.

How Do You Fund Precious Metals IRA?

Funding a precious metals IRA can be accomplished through various methods.


One way to fund a precious metals IRA is through a rollover. Rollovers are of two types: direct and indirect. In a direct rollover, funds are transferred directly from the custodian of an existing retirement account to the custodian of the precious metals IRA. This is a tax-free transaction without any withholding tax.

On the other hand, an indirect rollover entails receiving a distribution from the existing retirement account and depositing the funds into the precious metals IRA within 60 days. Indirect rollovers are subject to withholding tax and when the funds are not deposited within the specified timeframe, taxes and penalties may apply.


Transferring funds from one IRA to another is another way to fund a precious metals IRA. This process involves moving funds directly from the custodian of the existing IRA to the custodian of the new precious metals IRA. Transfers can be done as frequently as desired and no tax implications are associated with this method.

Cash Contributions

Account owners can also make cash contributions to their precious metals IRA. Although, important to note is that contributions are subject to annual limits set by the IRS. For individuals under 50, the contribution limit in 2023 is $6,500, while those aged 50 and above can contribute up to $7,500.

Cash contributions allow adding funds to the precious metals IRA outside of rollovers or transfers.

Final Thoughts

After a comprehensive evaluation, it can be concluded that the US Gold Bureau offers satisfactory service and value to its clients. Nonetheless, it is vital to realize that the company has encountered customer complaints and shipping delays, which may raise concerns for some investors.

Despite these challenges, the US Gold Bureau is dedicated to providing exemplary customer service and ensuring that clients are well-informed throughout the process. Investors new to investing in precious metals can benefit from the guidance and expertise their dedicated precious metals specialists provide.

When dealing with the US Gold Bureau, clients expect their needs and interests to be prioritized. If you have any questions and are ready to start, contacting the US Gold Bureau for assistance is highly recommended.

While the US Gold Bureau may be suitable for certain investors, it may not be the ideal option for everyone. Therefore, we advise investors to explore alternatives and consider their investment requirements. Our website provides comprehensive information on various options to suit your investment needs better.

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Before you are making an investment, make sure that you are choosing a trusted company to help you with your investment.

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