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U.S. Money Reserve Review

U.S. Money Reserve Review

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U.S. Money Reserve is a privately owned firm based in Austin, Texas that distributes government-issued precious metals such as gold, silver and platinum.

The company was established in 2001 and is led by Philip N. Diehl, the former Director of the United States Mint and is currently owned by Angela Roberts, who serves as the CEO.

U.S. Money Reserve offers various products and services, including coins, bars, bullion, educational resources and investment guidance for individuals interested in precious metals.

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  • Products: Precious Metals
  • Owner: Angela Roberts
  • Rating: 4.4/5

US Money Reserve Management

U.S. Money Reserve Review

U.S. Money Reserve, a prominent distributor of government-issued precious metals in the United States, is led by President Philip N. Diehl, a highly experienced and respected figure in the industry. Diehl's background as the former Director of the United States Mint brings unparalleled expertise and insights to the company.

Under Diehl's leadership, U.S. Money Reserve has established itself as a trusted and reliable distributor of precious metals, catering to diverse investors. The company offers a comprehensive suite of products and services designed to meet the needs of both novice and experienced investors.

One of the critical aspects of the U.S. Money Reserve's approach is its commitment to providing educational resources and guidance to investors. Diehl's extensive knowledge of the precious metals industry enables the company to offer relevant and valuable recommendations for investing in these assets.

Precious metals have demonstrated their ability to retain value and be a reliable investment option, particularly during economic uncertainty.

The track record of precious metals in the past decade further underscores their potential for outperforming other investment classes. Diehl's expertise allows U.S. Money Reserve to stay ahead of market trends and provide investors access to high-quality precious metals products.

By combining its distribution services with expert guidance, the company helps investors navigate the dynamic nature of the precious metals market and make well-informed investment decisions.

U.S. Money Reserve's success can be attributed to its customer-centric approach. Diehl's leadership has fostered a culture of putting customers first, ensuring their needs and preferences are at the forefront of the company's operations.

This commitment to customer satisfaction has played a pivotal role in establishing U.S. Money Reserve as a leader in the industry.

Whether an individual is a beginner exploring the world of precious metal investments or an experienced investor seeking to diversify their portfolio, U.S. Money Reserve offers a range of options and expertise to meet their requirements.

With Diehl's guidance and the company's comprehensive suite of products and services, investors can navigate the intricacies of the precious metals market and make informed decisions to safeguard their wealth.

How the Company Works

U.S. Money Reserve Review

U.S. Money Reserve is a highly regarded organization that provides comprehensive solutions for investing in precious metals.

With a team of over a hundred experts with extensive knowledge and expertise in various fields, including coin analysis, numismatics, gold, regulations, standards and delivery, the company has gained a reputation as a trusted source of precious metal investments.

One of the critical aspects of the U.S. Money Reserve's approach is its commitment to personalized support for investors, helping them make well-informed decisions when selecting gold, platinum and silver coins or bullion to maximize their investment value.

The company's professionals work closely with clients to understand their unique investment goals and guide them through choosing the most suitable precious metal options.

A distinguishing feature of the U.S. Money Reserve is its offering of certified coins backed by the U.S. government. These coins are guaranteed to be pure and accurate in content and weight, ensuring that investors receive maximum value for their investments.

By providing certified coins, U.S. Money Reserve instills confidence in investors by offering a trusted and reliable investment option.

In addition to its diverse range of precious metal products, U.S. Money Reserve offers a unique advantage to investors through its self-directed Individual Retirement Account (IRA) option. This approach allows investors to diversify their retirement funds by investing in precious metals.

By doing so, they can protect their savings from the fluctuations of the U.S. dollar and inflation, providing a secure and adaptable method for long-term wealth preservation.

Self-directed IRAs with precious metals offer exceptional tax advantages and act as a hedge against the depreciation of the U.S. dollar. U.S. Money Reserve assists investors in establishing self-directed precious metal IRAs through various options such as rollovers, transfers or new accounts.

Rollovers and transfers require a minimum purchase of $25,000, while new accounts require a minimum purchase of $6,000. The company's knowledgeable financial advisors and account executives work closely with investors to determine the most suitable option based on their circumstances.

Once the self-directed IRA account setup and funding are complete, U.S. Money Reserve guides its clients in selecting and purchasing their preferred precious metals to add to their IRA accounts.

The company offers a variety of options, including gold, silver, platinum and palladium coins and bullion, allowing investors to diversify their portfolios according to their investment preferences.

To ensure the safety and security of investors' assets, U.S. Money Reserve takes care of the secure transportation of the purchased precious metals to an approved depository. This process adheres to the regulations the Internal Revenue Service (IRS) set forth, ensuring that investors' assets are stored in a trusted facility.

Pricing Information

U.S. Money Reserve strives to provide its clients with competitive pricing for gold and silver coins, ensuring prices are based on the current market value of precious metals.

It's crucial to note that the pricing of coins is subject to change due to the fluctuations in the market prices of these metals. However, U.S. Money Reserve is dedicated to offering the best possible pricing for its customers.

To obtain updated quotes for the coins they wish to purchase, customers can contact the company's customer service. By reaching out to knowledgeable representatives at U.S. Money Reserve, clients can get accurate and up-to-date pricing information tailored to their specific investment needs.

U.S. Money Reserve charges an annual maintenance fee of $250 for customers interested in gold IRA accounts. This fee covers various account maintenance expenses, including storage, insurance and administrative costs.

The annual maintenance fee ensures the clients' precious metal assets are securely stored and protected.

In some instances, U.S. Money Reserve offers additional savings to its customers. The company has waived setup and storage fees for qualifying accounts for the first year. This waiver of payments during the initial year allows clients to benefit from cost savings and potentially enhance their investment returns.

Transparency is a core principle at U.S. Money Reserve and the company is committed to providing precise and detailed information about its pricing and fees. Customers can contact the company's customer service team to determine the costs associated with their investments and accounts.

The knowledgeable representatives are available to answer questions and guide clients through the investment process, ensuring they understand the pricing and fees involved.

Customer Service

U.S. Money Reserve Review

U.S. Money Reserve strongly emphasizes providing exceptional customer service to ensure the satisfaction of its clients. As part of its commitment to customer-centricity, the company offers a buyback guarantee that prioritizes customer satisfaction.

Under this guarantee, customers can return certified coins in their original, sealed containers within 30 days of purchase if they are unsatisfied with their order. Upon returning the coins, customers are eligible for a complete purchase price refund, excluding shipping, handling and insurance fees.

Suppose a customer decides to return their purchase after the initial 30-day period. In that case, U.S. Money Reserve offers a refund based on the original purchase price or the present market value, whichever is lower.

However, it's important to note that a restocking fee of 20% will be applied in such cases. This policy ensures customers have flexibility and options if they return beyond the initial 30-day window.

To ensure a seamless and efficient experience, U.S. Money Reserve prioritizes the speed and security of its shipping process. The company is fully responsible for the safe delivery of packages and strives to have them reach customers within 5 to 7 business days.

By prioritizing timely and secure shipping, U.S. Money Reserve aims to give customers peace of mind and confidence in their transactions.

U.S. Money Reserve offers multiple avenues to contact their customer service team for customers seeking support or assistance.

Customers can easily reach out via email using the provided email address on the company's website. The dedicated customer service representatives promptly respond to inquiries, ensuring customers receive timely and helpful assistance.

Additionally, U.S. Money Reserve provides phone numbers on its website, allowing customers to contact their customer service team directly for any queries or issues.

The knowledgeable representatives possess extensive expertise in the precious metals industry and are committed to guiding and supporting customers as they navigate their investment decisions.

Legal Issues with the Company

U.S. Money Reserve Review

Investing in precious metals can be lucrative, but investors must exercise due diligence and be aware of potential risks and legal issues. U.S. Money Reserve has encountered legal challenges related to its sales tactics like any other company.

One notable legal case involved a lawsuit against U.S. Money Reserve, alleging that the company overvalued its commemorative coins and targeted elderly individuals in its advertising campaigns. This lawsuit brought negative publicity to the company and raised concerns about the integrity of its sales practices.

2010 the Texas Attorney General's office cited U.S. Money Reserve for deceptive marketing practices. The complaint accused the company of making false and misleading statements regarding the value and liquidity of precious metal investments.

As part of the settlement, U.S. Money Reserve agreed to pay $5 million to the state of Texas and decided to modify its marketing practices.

Following the settlement, U.S. Money Reserve committed to providing greater disclosure to customers regarding the risks and limitations associated with investing in precious metals.

It is important to note that the company did not admit wrongdoing as part of the settlement. However, this legal case served as a reminder of the need for caution and thorough research when engaging in precious metal investments.

Investors should always exercise caution and conduct comprehensive research before investing in any company, including U.S. Money Reserve.

It is advisable to seek out reputable dealers, review their track records and consider consulting with a trusted financial advisor who can provide guidance based on individual investment goals and risk tolerance.

Furthermore, investors must know the potential for fraud or deceptive practices in the precious metals market.

Staying informed about market trends, understanding the risks involved and being cautious when dealing with foreign companies can help protect investors from potential losses.

Online Reviews

U.S. Money Reserve Review

U.S. Money Reserve has taken significant steps to establish a positive reputation in the market and has prominently displayed various certifications and accolades on its website. These certifications and ratings indicate the company's credibility, trustworthiness and dedication to exceptional customer service.

One special recognition is the AAA rating granted by the Business Consumer Alliance, which highlights the company's commitment to maintaining high standards of business practices.

Additionally, U.S. Money Reserve holds an A+ rating from the Better Business Bureau (BBB), further affirming its adherence to ethical business conduct. The company has also received a commendable customer rating of 4.4 out of 5 from the BBB.

While these accolades showcase the company's positive reputation, it is essential to acknowledge that there are some online complaints regarding U.S. Money Reserve. A few customers have reported issues such as overpaying for coins or not receiving the cash they had ordered, leading to unsatisfactory experiences with the company.

It is crucial to note that these complaints are relatively infrequent and may not represent the overall performance of the U.S. Money Reserve.

However, it is prudent for potential customers to conduct thorough research and exercise caution before investing in precious metals.

Reading and evaluating reviews, considering multiple sources of information and seeking guidance from trusted financial advisors can help individuals make informed decisions and mitigate potential risks.

Why Should You Invest in Precious Metals IRA?

Investing in a precious metals IRA, particularly a gold IRA, offers investors a range of compelling benefits. The popularity of gold IRA investing has grown over time due to these advantages:

  • Retirement planning: Gold is a stable, long-term investment option that can contribute to a reliable income source during retirement. By including gold in their IRA, investors can better prepare for their retirement years and ensure they have sufficient funds to support their desired lifestyle.
  • Diversification: Gold allows investors to diversify their portfolios and reduce overall risk. As an uncorrelated asset, it often moves in the opposite direction of traditional investments like stocks and bonds. During economic downturns or market fluctuations, gold can act as a hedge, helping to protect against losses in other assets.
  • Liquidity: Gold is a highly liquid asset that can be easily bought and sold. Investors can quickly convert their gold holdings into cash when needed, making it an attractive investment for those seeking accessibility and flexibility.
  • Growth potential: Gold has demonstrated the potential for long-term growth, offering investors an opportunity to build wealth over time. Although gold prices can experience short-term fluctuations, the historical trend indicates that its value tends to increase over the long run, making it an appealing investment choice.
  • Tax benefits: Investing in a gold IRA can provide potential tax advantages based on an individual's circumstances. Contributions to a traditional gold IRA are typically tax-deductible, reducing taxable income. Furthermore, gains within the account are tax-deferred until withdrawal, allowing investors to grow their retirement savings more efficiently.
  • Safe-haven asset: Gold is often considered an asset during economic uncertainty and market volatility. When investors seek to protect their investments from potential losses, they often turn to gold as a reliable asset that historically performs well under such circumstances.
  • Inflation protection: Gold has a longstanding reputation as a reliable store of value. It has historically retained its worth over the long term, making it an effective hedge against inflation. When a paper currency loses value due to rising prices, gold holds its value, safeguarding investors' purchasing power.
  • Legacy planning: Investing in a gold IRA allows individuals to pass down their gold holdings as part of their legacy. By including gold in their retirement accounts, investors can ensure that their heirs receive a valuable asset that can appreciate over time, providing a lasting inheritance for future generations.
  • Tangible asset: Gold is a physical asset investors can hold and see. Unlike stocks or bonds that exist in the form of electronic records, owning physical gold provides a sense of security and tangibility. It can significantly appeal to individuals who prefer having a tangible representation of their wealth.
  • Portfolio protection: Gold can be a protection tool during geopolitical unrest or financial crises. Its value tends to rise when traditional investments experience significant declines, providing a buffer against potential losses and helping to preserve overall portfolio value.
  • Limited supply: Gold is a finite resource and limited supply. This scarcity can contribute to its long-term value appreciation. As demand for gold continues to grow globally, its limited supply can drive up prices over time.
  • International acceptance: Gold is recognized and accepted worldwide as a valuable asset. It can be easily bought, sold and traded in various markets across different countries. This global acceptance and liquidity make gold a versatile investment option for international diversification.

IRS Requirements for Precious Metals IRA

Here are the IRS regulations on precious metals IRA in more detail:

Approved Custodians

The IRS requires an approved custodian or trustee to hold the precious metals in an IRA. These custodians are typically financial institutions authorized by the IRS to have IRA accounts.

The custodian is responsible for storing the precious metals, maintaining accurate records and facilitating transactions related to the IRA.

Eligible Precious Metals

The IRS allows specific types of precious metals to be held in an IRA, including gold, silver, platinum and palladium. These metals must meet minimum purity standards to be eligible for inclusion in the IRA.

Gold must be at least 99.5% pure, silver must be at least 99.9% pure, platinum must be at least 99.95% pure and palladium must be at least 99.95% pure.

Required Minimum Distributions (RMDs)

Precious metals IRA accounts are subject to required minimum distributions (RMDs) once the holder reaches a certain age. As of 2022, the RMDs must begin by April 1st of the year, after which the account holder turns age 72 (or 70 ½ for those who turned 70 ½ before December 31st, 2019).

The RMD amount is calculated based on the account balance and the account holder's life expectancy and must be withdrawn annually.

Prohibited Transactions

The IRS prohibits certain transactions between the precious metals IRA, the account holder and certain related parties. For example, the account holder cannot use the precious metals in the IRA for personal use or benefit.

Additionally, transactions between the IRA and the account holder, certain family members or business partners are generally prohibited.

Tax Treatment

Precious metals IRA accounts are subject to the same tax rules as other IRA accounts. Contributions to traditional precious metals IRA accounts may be tax-deductible, providing a potential tax benefit in the year of assistance.

On the other hand, contributions to Roth precious metals IRA accounts are made with after-tax dollars and offer tax-free qualified withdrawals during retirement. Taxes on gains within the report are generally deferred until funds are withdrawn from the IRA, allowing for potential tax advantages.

Precious Metals IRA Account Types

Different types of precious metals IRA accounts are available, each offering unique tax advantages and eligibility criteria. Understanding the characteristics and benefits of these account types can help investors make informed decisions about their retirement savings.

#1. Traditional IRA

A traditional IRA is a tax-advantaged retirement account that allows individuals to contribute pre-tax income. Contributions to a traditional IRA are tax-deductible, which means they can lower an individual's taxable income for the contribution year.

The funds in the account grow on a tax-deferred basis, meaning that taxes on any investment gains are not owed until funds are withdrawn during retirement. Withdrawals from a traditional IRA are generally subject to income tax at the individual's ordinary income tax rate.

#2. Roth IRA

A Roth IRA is another type of tax-advantaged retirement account. Unlike a traditional IRA, contributions to a Roth IRA are made with after-tax income, which means they are not tax-deductible.

However, the main advantage of a Roth IRA is that qualified withdrawals are tax-free. When funds are withdrawn during retirement, the initial contributions and investment gains can be taken out without paying income taxes.

Roth IRAs are particularly beneficial for individuals who expect to be in a higher tax bracket during retirement or anticipate future tax rate increases.


A Simplified Employee Pension (SEP) IRA is a retirement plan for self-employed individuals and small business owners. SEP IRAs allow contributions by both the employer and the employee. Employers can contribute up to 25% of an eligible employee's compensation, subject to a specific limit.

Contributions to a SEP IRA are tax-deductible for the employer and the funds grow tax-deferred. Withdrawals from a SEP IRA are subject to income tax at the individual's ordinary income tax rate.

Final Thoughts

U.S. Money Reserve has established itself as a reputable organization in the precious metals industry, offering investors various services and products.

Their team of specialists and personalized support aim to assist investors in making well-informed decisions and maximizing the value of their precious metal investments.

While the company has received positive recognition through certifications and accolades, it is essential to consider potential legal issues and customer feedback before making investment decisions.

The legal cases and customer complaints should be considered and thoroughly researched to assess their impact on the company's performance.

Investing in a precious metals IRA can provide diversification, inflation protection, liquidity, tax benefits, retirement planning, a safe-haven asset, potential for growth and legacy planning.

However, it is crucial to understand the IRS regulations about precious metals IRA accounts, such as the types of metals allowed, the role of custodians, prohibited transactions and required minimum distributions.

When considering precious metals IRA accounts or any investment opportunity, it is recommended to conduct thorough research, seek advice from independent professionals and carefully evaluate the risks and benefits.

Exploring multiple reputable companies and comparing their services and fees can help investors make well-rounded decisions.

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