For the second consecutive year, Vanguard is included in BusinessWeek magazine's "Customer Service Champs," a list of 50 U.S. companies that make customer service a top priority.

BusinessWeek praised Vanguard for an unwavering commitment to customer service. It also cited benefits to investors from the 2007 expansion of Vanguard's enhanced services, which made discounted financial planning and lower online brokerage commissions available to more people.

"Vanguard always puts our clients' needs first," said Tim Buckley, managing director of Vanguard's Retail Investor Group. "We're honored to be considered among the best in terms of customer service and will strive to continue to offer our clients the highest-value investment products at the lowest possible cost."

You can read the full story—including a detailed explanation of the criteria—in BusinessWeek's March 3, 2008, edition or by visiting the BusinessWeek website.

 

Note

• BusinessWeek is not affiliated with Vanguard or Vanguard funds. Vanguard assumes no responsibility for content appearing in the magazine or on its website. This article is printed with permission of BusinessWeek.